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We're Ready to Help You!

 

For non-critical questions or issues, you may send an email to todo@jaxcentral.com.  Please remember to include your account number in your message and be as detail as possible with your question.

 

For critical questions or issues, you can call us for tech support.  Our main office telephone is 865.573.5299.  We are available Monday through Friday 10am to 6pm Eastern US time.  For after hours or weekend problems, you may want to try our "on duty" line at 865.719.8769.

 

Trouble tickets are, of course, processed at no charge.  Extended support for your web site is billed at $50.00 per hour for actual work time to your regular billing credit card.

 

If you need help with general marketing tips or page designs, we can refer you to one of our associated vendors.  We have many sources for high quality web design, web programming, web marketing consulting, and web traffic management services that we can recommend.

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